Leadership
Telegraaf Media Groep (Now Mediahuis)
Role: Design team leader / manager
Description:
I initially joined TMG as a senior UX designer but after 6 months I was asked to lead the design team.
The role involved leading a team of 3 UX and 3 UI designers to produce designs for the digital products of the national brands of TMG. The products included websites, mobile apps and tablet apps for both IOS and Android devices.
Main accomplishments:
Main responsibilities:
Brands worked on:
Role: Design team leader / manager
Description:
I initially joined TMG as a senior UX designer but after 6 months I was asked to lead the design team.
The role involved leading a team of 3 UX and 3 UI designers to produce designs for the digital products of the national brands of TMG. The products included websites, mobile apps and tablet apps for both IOS and Android devices.
Main accomplishments:
- Building a team that trusts each other and enjoys working together
- Defining a TMG design process
- Encouraging constant evaluation of our own process from within the design team
- Defining the way we work with other disciplines (Product owners, developers etc)
- Introducing more collaboration across disciplines with 'collaborative design sketching' sessions
- Introducing Google design sprints
Main responsibilities:
- Establishing the design team as part of the TMG product development process
- Leading the design work on projects
- Allocating work to design team members
- As a working manager I am also one of the UX designers in the team
- Supporting team members
- Performance reviews
- Recruitment
Brands worked on:
- De Telegraaf
- Metro
- Vrouw
- Telesport
- DFT
- Prive
- Dumpert
Lloyds Bank
Role: Head of UX design
Description:
Lloyds is one the “big four” retail and commercial banks in the UK. The team I led was responsible for the UX design work for all online banking. This included both the website and the iPhone and android apps.
Initially the UX design team consisted of 3 in-house UX designers as well as some additional designers who worked for an external design agency. One of my responsibilities was to build an in-house UX capability and remove the UX dependency on the design agency.
By the time I left, the in-house team consisted of 16 UX designers. The team worked across multiple complex projects within the online banking space. Many of the projects overlapped with each other so a big part of the challenge was to make sure collaboration was as seamless as possible. With such a large team, placing the right people on the right projects at the right time was also a key part of the role.
The UX team became established within the bank and was integrated into the design /development process.
Brands worked on:
Role: Head of UX design
Description:
Lloyds is one the “big four” retail and commercial banks in the UK. The team I led was responsible for the UX design work for all online banking. This included both the website and the iPhone and android apps.
Initially the UX design team consisted of 3 in-house UX designers as well as some additional designers who worked for an external design agency. One of my responsibilities was to build an in-house UX capability and remove the UX dependency on the design agency.
By the time I left, the in-house team consisted of 16 UX designers. The team worked across multiple complex projects within the online banking space. Many of the projects overlapped with each other so a big part of the challenge was to make sure collaboration was as seamless as possible. With such a large team, placing the right people on the right projects at the right time was also a key part of the role.
The UX team became established within the bank and was integrated into the design /development process.
Brands worked on:
- Lloyds
- Halifax
- Bank of Scotland
- TSB
